Mission and Vision

MISSION STATEMENT

To provide leadership in transforming the Philippines into a major maritime nation

 

VISION STATEMENT 

To be the strong and dynamic maritime authority of the Philippines

Performance Pledge

We, the officials and employees of the Maritime Industry Authority, commit to:

Maintain integrity, dignity and quality in the delivery of frontline services to the clientele/stakeholders at all times;

Act expeditiously on all applications and requests, achieve satisfaction and meet the expectations of the clientele/stakeholders from MARINA services;

Respond to all queries, feedbacks, comments, complaints, suggestions thru the Public Assistance Coordinator, designated Officer of the Day and duly filled-out Frontline Service Feedback (ARTA Form 1);

Instill the true meaning of “public service” within MARINA and eliminate “graft and corrupt practices” by supporting/ implementing anti-fixing campaigns and other measures;

Nurture professionalism of the MARINA officials and employees by continuously upgrading the capability and competence through necessary training, scholarships; implementation of rewards, awards and incentives system; and providing conducive work environment;

Always provide efficient, prompt, quality and continuous service to the clientele / stakeholders from Monday to Friday, 7:00 am to 6:00 pm (no noon break).

Feedback Mechanism

Please let us know how we have served you and how we can further improve our services through the following:

1. Accomplish the Frontline Service Feedback (ARTA Form I) available at the 3rd Floor, 5th Floor, 6th Floor & 7th Floor;

2. Drop your Frontline Service Feedback Forms at designated ARTA Boxes at the 3rd, 5th, 6th  & 7th Floors;

3. Talk to our designated OFFICER OF THE DAY for any assistance regarding MARINA’s services for each frontline services;

4. Send your feedback, comments, queries, suggestions or complaints through:

MR. ARNALDO P. VALLESFINO
Public Assistance Coordinator
Direct Line :  524-6518
CP No.   0920-8987393

THANK YOU  for helping us continuously improve our services.

Download Feedback Form

Frontline Services

STANDARDS OF TRAINING, CERTIFICATION AND WATCHKEEPING FOR SEAFARER OFFICE (STCWO)
Issuance of Certificate of Proficiency (COP)
MANPOWER DEVELOPMENT SERVICE
Issuance of Seafarer’s Identification and Record Book (SIRB)  (New / Re-issuance / On-site / On-board)
Issuance of Certificate of Marine Profession (CMP) MC No. 2012-03
DOMESTIC SHIPPING SERVICE
Accreditation of Shipping Companies under MC 2006-003
Authority to Acquire Ship through Importation/Outright Purchase/Lease Purchase/Lease-Irrevocable Purchase/Bareboat Charter
Registration of Ships Operating in Philippine waters  (pursuant to MC NO.2013-02)
Issuance / Renewal of Licenses
MARITIME SAFETY SERVICE
Issuance of  NSM Code / ISM Code Certification  under MC 159 and MC 143
Issuance / Renewal  of Ship Safety Certificates under MC 2003
Issuance / Renewal of Minimum Safe Manning Certificate under MC No. 2012-06
Issuance of Accreditation to Marine Surveying Companies/Entities under MC No. 108
Application for Issuance of Accreditation of Manufacturers / Suppliers / Servicing Entities of Life Saving  and Other Safety-related Appliances / Equipment under MC No. 2006-01
SHIPYARD REGULATIONS SERVICE
License to Engage in Shipbuilding and Shiprepair(SBSR) / Afloat Ship Repair (ASR) and Boat Building
Authority to Acquire Vessel thru Local Construction (under PD 1059 / RA 7471)
Issuance / Renewal / Annual Endorsement of International Loadline Certificate (under MC 2007-03)
Issuance / Renewal / Annual Endorsement of Coastwise Loadline Certificate (under MC No. 2007-03)
Accreditation of the Marine Surveying Company
Application for Supervision of Inclining Experiment, Issuance, Endorsement and Approval / Authentication of Stability Certificate (under MC No. 2007-05)
Issuance / Re-issuance of Tonnage Measurement Certificate (under MC No. 2007-04)
OVERSEAS SHIPPING SERVICE
Accreditation of Shipping Companies under MC No. 181 and 186
Temporary Philippine  Registration under Bareboat Charter / Renewal / Extension of Bareboat Charter
Issuance of Certificate of Philippine Registry / Certificate of Ownership and Minimum Safe Manning Certificate