EASY & SEAMLESS: SEAFARERS CAN NOW BOOK SID/SRB APPOINTMENTS VIA EGOV APP

In just a few taps on their mobile phones, seafarers can now conveniently schedule an appointment for their Seafarer’s Identity Document (SID) and Seafarer’s Record Book (SRB) through the eGov PH App, the Maritime Industry Authority (MARINA) announced earlier today, 20 March 2025, in Pasay City. “This integration is not just about convenience—it’s about empowering continue reading : EASY & SEAMLESS: SEAFARERS CAN NOW BOOK SID/SRB APPOINTMENTS VIA EGOV APP

PH Strongly Supports IMO’s Glofouling and Biofouling Projects

The Philippine delegation, led by MARINA Administrator Sonia Malaluan, has expressed its strong support for the International Maritime Organization’s (IMO) Glofouling and Biofouling Projects during the 3rd Global Project Task Force Meeting and the Women in Maritime – Biofouling Management Workshop of the GEF-UNDP-IMO GloFouling Partnerships and TEST Biofouling Projects held in Indonesia from 10-13 continue reading : PH Strongly Supports IMO’s Glofouling and Biofouling Projects

94% of MARINA Clients Satisfied with Services in January 2025

The Maritime Industry Authority (MARINA) continues to uphold its commitment to service excellence, recording a 94.41% client satisfaction rating for January 2025, based on the latest Client Satisfaction Survey conducted by its Management Division (MD). The survey, which covered MARINA’s Central Office and all Regional Offices nationwide, gathered 26,808 client responses. Of these, 17,123 respondents continue reading : 94% of MARINA Clients Satisfied with Services in January 2025

MARINA Records Significant Drop in 8888 Complaints, Achieves 100% Resolution Rate in 2024

The Maritime Industry Authority (MARINA) recorded a 26% decrease in the number of complaints filed through the 8888 Citizens Complaint Center (CCC) in 2024, based on a report letter from the Office of the President. It should be noted that MARINA received 231 complaints in 2023 compared to 171 in 2024, reflecting the agency’s ongoing continue reading : MARINA Records Significant Drop in 8888 Complaints, Achieves 100% Resolution Rate in 2024

MARINA boosts research capabilities in seminar-workshop

Personnel from STCW Office of the Maritime Industry Authority (MARINA) honed their research skills through a five-day seminar-workshop on research writing, held from 05-07 March and 10-11, 2025, in Manila. The seminar-workshop brought together personnel from the MARINA STCW Office, particularly from the Research Development Division (RDD), Public Information Division (PID), Surveillance Division (SD), Quality continue reading : MARINA boosts research capabilities in seminar-workshop

MARINA Processes 3,000 Seafarer Applications Daily in 2024

The Maritime Industry Authority (MARINA) has significantly improved its service efficiency, streamlining the processing of seafarer certificates. In 2024, MARINA received an average of 4,000 applications daily and processed 3,000, according to records from the Standards of Training, Certification, and Watchkeeping Office (STCWO). This marks a major improvement from 2019 to early 2024, when seafarers continue reading : MARINA Processes 3,000 Seafarer Applications Daily in 2024

MARINA Cuts SID/SRB Processing Time to Just 2 Hours and 3 Minutes

From three (3) days down to just two (2) hours and 30 minutes—this is the significant improvement recorded by the Maritime Industry Authority (MARINA) in the processing and issuance of the Seafarer’s Identity Document (SID) and Seafarer’s Record Book (SRB), according to data from its Manpower Development Service (MDS). MARINA Administrator Sonia Malaluan underscored the continue reading : MARINA Cuts SID/SRB Processing Time to Just 2 Hours and 3 Minutes

GOOD NEWS! MARINA Receives No Negative Feedback from Contact Center ng Bayan in 2024

The Maritime Industry Authority (MARINA) has achieved a significant milestone in public service, as it received no negative feedback on its service delivery for the entire year of 2024. In a letter dated 6 March 2025, the Contact Center ng Bayan (CCB), the Civil Service Commission’s (CSC) public feedback mechanism, reported that from 1 January continue reading : GOOD NEWS! MARINA Receives No Negative Feedback from Contact Center ng Bayan in 2024

MARINA, BMARINA INK AGREEMENT TO STRENGTHEN MARITIME SAFETY AND BOOST ECONOMIC GROWTH IN BANGSAMORO

MANILA – The Maritime Industry Authority (MARINA) of the Philippines extended its collaboration with the Bangsamoro Maritime Industry Authority (BMARINA) Friday, 28 February 2025, through a memorandum of agreement (MOA) aimed at improving maritime safety, security, and operational efficiency in the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM). The expanded partnership is expected to enhance continue reading : MARINA, BMARINA INK AGREEMENT TO STRENGTHEN MARITIME SAFETY AND BOOST ECONOMIC GROWTH IN BANGSAMORO